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  • Call us:(03) 8375 1658
  • Mail us:info@leardonchem.com.au

FAQ

Yes, we are. You can buy direct from us paying card or cash. You don’t need to be a business customer to buy. Anyone can walk in and buy from us. We are open from 8:00am to 5:00pm Monday to Friday. 9:00 am to 12:00 pm Saturday Unfortunately, we are Closed on Sunday

Yes, we are located in Derrimut,VIC.
186 Derrimut Drive,
Derrimut, VIC, 3026
Australia

We accept cash or card (visa, mastercard, AMEX, eftpos). 

 We know you’ll be keen to receive your order as quickly as possible. Please make sure you provide us with:

  • A valid delivery address (either residential or business) as we cannot ship our products to PO Box or Parcel Collect. Orders will not be sent to Australia Post for pick up as they will not accept Dangerous Goods.
  • Contact phone number so we can contact you if there are any issues with your consignment.

Our Delivery Partner require the customer’s phone number for each delivery. We can’t book your delivery unless you have provided us with a valid daytime phone number.

We pack every order carefully to ensure it reaches you in good condition.

Your order will be sent through one of our preferred Delivery Partner.

Once payment received, all orders are processed and shipped out by the following business day. Approximate cut-off time for same day dispatch is 9:00am.

Shipping timeframes:

VIC

1 to 3 business days

QLD

2 to 5 business days

NSW, ACT

2 to 5 business days

SA, WA, TAS, 

3 to 6 business days

Shipping charges are calculated depending on the quantity, weight, location and if it contains dangerous goods. 

Out State consignments are tracked. The tracking number can be viewed in the email notification you receive after the order has been dispatched.  If you can’t find it or need help with tracking, please contact us.

If you have any questions about delivery, please contact us and we will do our best to make sure you’re happy.

We have a few different delivery Partner, we use depending on size, location, and what is being shipped out. Once purchased, you will have the ability to see who is delivering to you and be able to track the product.

Yes. Only for out state purchases will have a tracking code which can be used to trace via our courier tracking services. The tracking number will be emailed to you, and you can view it by logging in to your My Account page on the website.  If you can’t find it and need help with tracking, just contact us. Victoria Purchase wont have tracking number, but they will be provided detail od delivery partner, were they can get details for delivery.

If there is any issue with delivery and the item cannot be accurately tracked, feel free to contact us and we will do our best to sort out any issues and keep you updated.
If you need to return something, please contact us or phone 03 8375 1658. Please read our Returns Policy before returning any product back to us.

You can contact us via phone on 03 8375 1658 or via our email: info@leardonchem.com.au where we will respond within 3 business hours. If you message us after hours, on the weekend or a public holiday we will reply in 24 hours.

We will refund your 100% money. Please contact our team for more details.
If there has been spilt or need to know about handling instruction please contact us on 03 8375 1658. If it is an emergency please call 000.